Hello Fra.Me team, please listen.
There has been a terrible mistake on my part. I used Fra.Me for a project in October 2016. After the project ended, I apparently forgot to cancel my subscription. There are nine payments of $16.99 against my account. I have rarely signed into Fra.Me since December 2016 and have never used any credits against these charges (which have amounted to $16.99x9=$152.91).
How can you help me get this charge refunded? I am a student and had really struggled my way to pay for the Fra.Me subscription.