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I literally just signed up and only got 440 credits

OK so I was using a trial account this morning decided to sign up. During my session today, you debited by trial account for a full hour of credits, which was fine. Then I signed up for the paid account, my screen refreshed and I was given only 440 credits. Double-dipping is not cool, Frame. I can't seem to find a way to contact support other than posting here for the world to see - please credit my account properly so I can begin my paid account with the full 500 credits I paid for.

Comments

  • Hi Billie - per my comment on your other post in the Billing section of the Forum, we've created a support ticket to check this out for you and follow-up. Note that for future reference you can send a support ticket directly to:
    [email protected]
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