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can't switch to pro

Hi, i just upgraded my plan to standard, but i can't upgrade to pro.
It tells me to shutdown the desktop before it can switch but even after shutting down the frame dekstop, it still tells me the desktop is still running...
Please help!

Comments

  • Dave, it may take a few minutes for all the resources associated with your Desktop instance to become available again. We've checked out your server on the back-end, and it looks like you should be clear to upgrade it to Pro now.

    If you have any further issues with your account, feel free to ping our Customer Success team directly at [email protected]

    Thanks!
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