Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Hidden desktop apps refuse to go away

I have older copies of applications which are now obsolete and I want them off my phone/mobile Frame app, so I have checked the button to hide them. On the online version, they are hidden, but in the mobile Frame app all copies are still showing.

How do I get rid of the apps I no longer want on the mobile version of Frame? Is this a glitch or am I just not doing something correctly?

Comments

  • Hello,

    This may be an issue with how the Frame Launchpad renders on your mobile device. Please submit a ticket to support@fra.me and include the following:
    1) The email you use to access Frame
    2) What phone you have, including OS version if possible (ex: iOS 10.2, Android 7.1, etc)
    3) What browser you're using on your phone. If you're using the Frame iOS app, please indicate that.

    Thanks,
    John
Sign In or Register to comment.